If you're a consumer in the European Union, you have the right to withdraw from an online purchase within 14 days of receiving your order, without giving a reason. Statutory exceptions apply, for example to items made to your specifications.
How to start a return
- Contact us within 14 days of delivery with your order number and the item(s) you'd like to return.
- We'll reply with the return instructions.
- Once your return has been received and checked, we'll process your refund.