Your statutory rights under EU consumer law apply to every purchase. If an item you received is faulty or not as described, we'll put it right in line with the law: by repair, replacement, price reduction or refund.

How to make a claim

Contact us with your order number, a short description of the problem and photos of the item. We'll get back to you with the next steps.

Normal wear and tear, misuse and damage that happens after delivery aren't covered.